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Printrbot Talk Forum • View topic - Out of Stock
Page 1 of 1

Out of Stock

PostPosted: 2013-Jul-Thu-07-Jul
by Mattster
So most of your machines show "Out of Stock" and seem to have no way to Add to Cart. Is this going to change any time soon or should I be shopping at some other company?

Re: Out of Stock

PostPosted: 2013-Jul-Thu-08-Jul
by mrsamnc
This is a recent change in the PB Store. They were all listed as "In Stock" a few days ago. I too noticed the sudden increase in "Out of Stock" items. I would suspect there has either been a problem with their parts supplier or they're getting ready to release an update or something along those lines. I've noticed a few new items being added over the last days (Simple fan upgrade, Direct-Drive Extruder, etc.).

Printrbot is a good company from what I have read on this forum. I have an order pending, so can't give direct personal testimony, but I felt confident enough in the company to invest with them. Give them some time to sort it out, or email the company if you can't wait.

Re: Out of Stock

PostPosted: 2013-Jul-Thu-08-Jul
by REPRAP SQUAD
I must say from personal experience that they are a great company. They have top notch customer service and I always have a hard time ordering from any other company, because I know if I order from Printrbot that I will be taken care of.

Re: Out of Stock

PostPosted: 2013-Jul-Fri-11-Jul
by Mattster
>>Give them some time to sort it out, or email the company if you can't wait.

Do you have an email address? I couldn't find one, that's why I posted here.

Re: Out of Stock

PostPosted: 2013-Jul-Fri-11-Jul
by mrsamnc
You could post or move this thread to the PBHQ forum, or open a support ticket I suppose. Others have mentioned that posting to the PB twitter page will get quick replies too. Be resourceful! :)

Re: Out of Stock

PostPosted: 2013-Jul-Fri-11-Jul
by Tdeagan
My experience is that it can be frustrating to get engaged with their support (busy busy busy,) but once you do, they really make a concerted effort to make you a satisfied customer. I've always come away happy.

Re: Out of Stock

PostPosted: 2013-Aug-Sat-22-Aug
by David@Printrbot
At this point I am guessing there isn't an issue with items out of stock. However, just let me know if you have any questions.