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Printrbot Talk Forum • View topic - Metal Plus Order Queue

Metal Plus Order Queue

The PBHQ Official Forum should only be used for questions/issues/topics that only PBHQ can answer (eg. order issues, missing parts from your order, any messages directed specifically at PBHQ people, etc). All other questions/issues/topics should be posted in the regular forums.

Metal Plus Order Queue

Postby JonS » 2014-Dec-Mon-21-Dec

On Dec. 10th Brook said on his Google+ that there was already a 2-3 week queue for the new Metal Plus. Is there a way to get an estimate of when our orders will ship?

I ordered mine on Black Friday morning (with dual extruder and heated bed).
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Re: Metal Plus Order Queue

Postby teicher » 2014-Dec-Mon-22-Dec

Best way to find out is to tweet @printrbot or ask Brook on G+. You get all sorts of stream of consciousness answers that way, it's completely awesome.
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Re: Metal Plus Order Queue

Postby JonS » 2014-Dec-Tue-02-Dec

Thanks!

I don't have a Twitter account! :-O

I did post a commend in response to his comment about the 2-3 week queue. We'll see if he notices it and responds.
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Re: Metal Plus Order Queue

Postby JonS » 2014-Dec-Fri-14-Dec

No response to my comment on Brook's page.
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Re: Metal Plus Order Queue

Postby kbowen99 » 2014-Dec-Sat-09-Dec

I asked Brook on twitter about the Printrbot Metal Plus shipping (I'm waiting on the upgrade), he said "our metal manufacturer let us know today they are two days behind. We are planning to be ready for Tuesday shipping."
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Re: Metal Plus Order Queue

Postby David@Printrbot » 2014-Dec-Sat-14-Dec

That is correct, we ran into a bit of a delay getting some of the parts.
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Re: Metal Plus Order Queue

Postby JonS » 2014-Dec-Sun-00-Dec

Thanks for the update.

I suppose this delay doesn't affect me much now. I had been planning to get a good amount of time with the new printer before my baby daughter arrived at the end of Jan. However, she arrived today. A little earlier than expected.
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Re: Metal Plus Order Queue

Postby dsegel » 2014-Dec-Sun-12-Dec

Congratulations, JonS! Take the time to help your wife out for the first few weeks then you can get back to the printer. It'll suck up as much time as you give it, so don't worry about getting started a few weeks late. :D

Maybe try this in about 6 months: http://www.thingiverse.com/thing:166802
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Re: Metal Plus Order Queue

Postby ururk » 2014-Dec-Mon-13-Dec

Has anyone gotten a ship notice yet? Eagerly* awaiting one :D

*I'd love to say patiently, but sigh, patience is not one of my virtues.
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Re: Metal Plus Order Queue

Postby JonS » 2014-Dec-Mon-14-Dec

Nope! Nothing yet.

My order receipt arrived in my inbox at 7:52am Pacific Time on Black Friday, so I'd hope to be fairly near the front of the queue.
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Re: Metal Plus Order Queue

Postby David@Printrbot » 2014-Dec-Mon-16-Dec

They should be shipping any day now
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Re: Metal Plus Order Queue

Postby musk » 2014-Dec-Mon-16-Dec

For reference I ordered 2 metal plus kits with heated beds 17 minutes after midnight; no shipment email yet.
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Re: Metal Plus Order Queue

Postby ururk » 2014-Dec-Mon-19-Dec

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Re: Metal Plus Order Queue

Postby JonS » 2014-Dec-Mon-23-Dec

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Re: Metal Plus Order Queue

Postby David@Printrbot » 2014-Dec-Mon-23-Dec

We shipped a few today so that's a start. The delay in parts has been our hold up.
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Re: Metal Plus Order Queue

Postby Neilo » 2014-Dec-Wed-18-Dec

Has anyone here gotten a shipment email yet?
I ordered mid day on black friday and i still haven't received anything.
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Re: Metal Plus Order Queue

Postby ururk » 2015-Jan-Thu-13-Jan

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Re: Metal Plus Order Queue

Postby Neilo » 2015-Jan-Fri-17-Jan

i finally got my shipment email today.
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Re: Metal Plus Order Queue

Postby keljam7 » 2015-Jan-Fri-18-Jan

I also got mine today. :D Does not show that it has shipped, but I'm glad to see something.
Hopefully it will be here before the end of next week.
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Re: Metal Plus Order Queue

Postby kbowen99 » 2015-Jan-Sat-17-Jan

What Order #? still waiting on my Metal Plus Upgrade (Order #36326)
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Re: Metal Plus Order Queue

Postby Neilo » 2015-Jan-Sat-23-Jan

Order: #35101
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Re: Metal Plus Order Queue

Postby JonS » 2015-Jan-Sat-23-Jan

Mine is #34927 and I've not heard anything yet. Then again, I ordered an assembled, dual-extruder, heated-bed model, so that might take longer than the kit.
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Re: Metal Plus Order Queue

Postby Neilo » 2015-Jan-Sun-01-Jan

I ordered a assembled printer with a heated bed. Maybe it's the dual extruder ?
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Re: Metal Plus Order Queue

Postby captainserial » 2015-Jan-Mon-02-Jan

Order #34780 - Metal Plus Upgrade (w/dual extruder parts)

No email yet.
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Re: Metal Plus Order Queue

Postby musk » 2015-Jan-Wed-00-Jan

Order: #34755 shipped today. 2 Metal Plus kits w/ heated beds.
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Re: Metal Plus Order Queue

Postby kbowen99 » 2015-Jan-Wed-14-Jan

Wow, so I've gotten 1571 orders until My Upgrade (#36326)! Any luck with your order captainserial?
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Re: Metal Plus Order Queue

Postby musk » 2015-Jan-Wed-15-Jan

I think Brook said on google+ that order numbers don't necessarily indicate fulfillment order.. or something like that.
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Re: Metal Plus Order Queue

Postby kbowen99 » 2015-Jan-Wed-15-Jan

What I saw on twitter seems to say the contrary (https://twitter.com/printrbot/status/548409475023925249), I don't really follow G+
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Re: Metal Plus Order Queue

Postby Mooselake » 2015-Jan-Wed-17-Jan

1571 metal plus orders is probably past Brook's wildest dreams.

I read that as the metal plus orders will be processed from oldest to newest (which is the fairest way, imho), but you don't know if there's 1 or 1500 metal pluses ahead of you just from the order number difference.

That said, hope it comes soon, and you let us know how it works. Good Luck!

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Re: Metal Plus Order Queue

Postby teicher » 2015-Jan-Wed-19-Jan

That's right, those orders could be for a metal plus, a spool of PLA or just a pint glass. No way for us to tell. :)

I just hope they don't rush them out the door and give a bunch of people printers that are out of whack or DOA due to missing parts. That's even worse than waiting more days. (I say that as a receiver of a DOA metal simple that wasn't obviously not even turned on before it shipped out the warehouse. Waiting for the part to bring it to life was really painful. :)
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Re: Metal Plus Order Queue

Postby kbowen99 » 2015-Jan-Wed-19-Jan

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Re: Metal Plus Order Queue

Postby captainserial » 2015-Jan-Wed-22-Jan

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Re: Metal Plus Order Queue

Postby ururk » 2015-Jan-Thu-10-Jan

For those of you who have gotten a shipping notice, was a tracking # included? I ask because mine is being delivered to a business, and I want to be sure someone is there to receive it, and couldn't find the tracking #.
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Re: Metal Plus Order Queue

Postby keljam7 » 2015-Jan-Thu-13-Jan

Yes the tracking number will come by email, I got me email last Friday and I was able to track my order the min it shipped. It is on the truck out for delivery today.
So I should be unpacking it this evening.
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Re: Metal Plus Order Queue

Postby Neilo » 2015-Jan-Thu-15-Jan

I received my printer Tuesday , but I have been out of town all week for work. I can't wait to get back and get it running.
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Re: Metal Plus Order Queue

Postby JonS » 2015-Jan-Thu-16-Jan

I just received an order completion notification from Printrbot and a UPS shipping e-mail (with tracking number). It should arrive tomorrow (I'm in Northern California).

To reiterate, this is a dual-extruder, heated bed, assembled model.
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Re: Metal Plus Order Queue

Postby kbowen99 » 2015-Jan-Thu-23-Jan

Wow, you were one of the first orders, and you just got an email. I wonder if this was because of the add-ons...
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Re: Metal Plus Order Queue

Postby JonS » 2015-Jan-Thu-23-Jan

It appears to be the dual extruders that caused a delay. Although that's not based on a large data set to be honest.
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Re: Metal Plus Order Queue

Postby keljam7 » 2015-Jan-Fri-00-Jan

The printer did make it home today, have not done a lot with it but it's working.
Dual Extruder
Heated Bed
Nice power supply too!
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Re: Metal Plus Order Queue

Postby Sablebadger » 2015-Jan-Fri-16-Jan

I got mine a couple days ago (with the heated bed, and dual extruders).

I've gotten some basic prints done with it, but having problems setting up the dual extrusion in the software I use.

I'll go look for a thread, or start one on the software settings stuff.
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Re: Metal Plus Order Queue

Postby captainserial » 2015-Jan-Fri-19-Jan

My Metal Plus upgrade kit just shipped. Ordered Black Friday sometime after midnight. Order #34780. UPS says it will get here Monday (I live close to Printrbot in Northern Nevada).
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Re: Metal Plus Order Queue

Postby JonS » 2015-Jan-Sat-00-Jan

Mine arrived today (strangely it was on a UPS truck from 2:09am about 40 mins away, but wasn't delivered until 7:30pm.

Anyway. It's unboxed and I'm installing Cura (why the change from Repetier, I wonder?). Is there a Cura configuration file with starting defaults available somewhere for this thing?

[EDIT]

I see Cura already has the Metal Plus configuration. Nice!

Printing my first print now (after loading the wrong extruder and wondering why it would feed)!
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Re: Metal Plus Order Queue

Postby musk » 2015-Jan-Sat-02-Jan

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Re: Metal Plus Order Queue

Postby orangefurball » 2015-Jan-Sat-06-Jan

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Re: Metal Plus Order Queue

Postby Sablebadger » 2015-Jan-Sat-15-Jan

"Printing my first print now (after loading the wrong extruder and wondering why it would feed)!"

I totally did that too. :)

I tried using Cura, and it drove me nuts. I can find anything in the interface, and it doesn't seem to have any XYZ control at all.

I went back to trying to make Matter Control work. Sure it's closed source, but the interface is so much better than the others I've tried.
Still working on my prints, I can't get dual extrusion working, and my first layer is really goopy but I am making progress. It sure is a nice machine.
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Re: Metal Plus Order Queue

Postby orangefurball » 2015-Jan-Sat-16-Jan

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Re: Metal Plus Order Queue

Postby ururk » 2015-Jan-Sat-21-Jan

Any pictures of the new machine?
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Re: Metal Plus Order Queue

Postby Willy » 2015-Jan-Sun-03-Jan

I am curious (to David) what parts were not coming in that was holding up the shipping?
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Re: Metal Plus Order Queue

Postby David@Printrbot » 2015-Jan-Sun-17-Jan

The metal components.
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Re: Metal Plus Order Queue

Postby teicher » 2015-Jan-Sun-18-Jan

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