Too many threads that address simple problems badly.

[Bats1939]

Can I point out that a lot of threads about "simple" problems are handled with "there's a lot of threads on X, I suggest you search." And when you search for X you just get all those threads instead of the relevant ones that will answer the damn question? I have been chasing the answer to how I clean my nozzle for a few hours now, finally found a thread that sounds like it'll describe it and it ended with, "I suggest you look for a thread that talks about changing the nozzle."

Which I still can't find a thread on.

"Sorry Mario, but your princess is in another castle" is just as frustrating now as it ever was. Can we get some more newbie problem stickies without resorting to acting out the IT Crowd?

[SilverFingers]

Yeah I know. I wish there was better/faster customer support sometimes. I still can't find out how to print from my damn SD Card.

Btw to clean your nozzle I'm pretty sure you unscrew it and soak it in acetone for a few hours. I thought mine was clogged but it was only the extruder, so check that too.

[Mooselake]

[Mooselake]

[plexus]

Mooselake +1

This the nature of a forum. it has its pros and cons. the pros seems to outweigh the cons. there is also a wiki that you are encouraged to contribute to as well as printrbot's support site.

[Bats1939]

I didn't think to do -search, that's a good idea.

I managed to get the nozzle off. All I wanted to know, which was in that thread thanks!, is whether or not I would be damaging the wires or assembly if I removed it, and where to grab it with my wrench since only the nozzle is visible under the red jacket. Sadly, the jam seems to be in the upper part of the extruder, about 45mm above the nozzle. I can't figure out how to take the extruder off to work on it tho. My printrbot is pre-assembled, so the thought of taking it apart scares the crap out of me. I've broken enough important things to be more cautious and get as much information as possible on the problem before attacking it with a wrench.

What we did on another forum I'm on was the mods asked people to submit the threads that were most helpful for them when they first started the hobby. Then the mods checked out the threads and made a master stickied thread with all the information. If nothing else it helps you get used to the lingo so you knew what to search for... and there was a drop in the number of people trying to draw on their doll's faces with sharpie markers. Our forum is all volunteer too, with about 30,000 registered users, 10,000 active users and only 10 volunteer mods. Thankfully everyone's pretty helpful.

And I know the pain of getting asked the same questions over and over again. I'm one of a handful of people in the states that makes a certain type of doll and posts tutorials and help for it. I think I get "but how do I start?" questions at least once or twice a week... which is why I made a FAQ on my webpage that address those exact questions that I don't want to answer anymore. Sometimes searches just aren't intuitive, especially if you're not sure where to start.

[Mooselake]

[Bats1939]

Thank you!

I didn't know the springs moved back and could open the top like that. I've seen threads where the top was off, but I'd never seen anyone move the little toast backwards to open the top. I figured it out about the same time you posted this, and sure enough, there was a length stuck inside there. viewtopic.php?f=70&t=4401 you can see the result i was getting before, where it was just taking bites out of the filament, but not going anywhere.

thanks again for your help and listening to me complain.

[allanonmage]

I've had mixed success with the reprap IRC channel. (freenode #reprap) If you can get anyone's attention, they might offer some advice.

Am I the only person that doesn't use IRC all the time though?? LMAO

[RetireeJay]

What's IRC? (joking; I actually know, but in practice I never use it)

[allanonmage]

I know right?

Everytime i come across support via IRC I'm like "ugh whobactually uses IRC? Didnt that die already?"

[Mooselake]