Tinkercad -unable to download as STL, blank browser

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Tinkercad -unable to download as STL, blank browser

Postby dragonflysg » 2013-Dec-Sat-20-Dec

Just want to ask if any of you guys encountered this.

On tinkercad, it was working up until last night, then suddenly i couldnt export my STL (Design---Download for 3d print---STL)
it just opens a blank browser page.

thinking it might be my browser or other things, i tried the ff.
1) tried installing google chrome, same thing
2) tried on a different computer in my house, same thing
3) tried on a different computer at the office , same thing
4) tried creating a new free account, designed a new thing (just dropped a box), but still just opens a blank browser page when i export to STL.

unfortunately, i could not find any help page or forum on tinkercad.. even google doesnt say much.
Am i the only one using tinkercad, or am i missing something else here?
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Tinkercad -unable to download as STL, blank browser

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Re: Tinkercad -unable to download as STL, blank browser

Postby PxT » 2013-Dec-Sat-21-Dec

Tinkercad has had a few issues since they got bought and the support is pretty minimal. I have seen this same error very occasionally but it always fixed itself after a few hours or the next day. Maybe just wait a while and try again? Otherwise I think they do have a support forum somewhere, you may need to hit google to find it.
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Re: Tinkercad -unable to download as STL, blank browser

Postby dragonflysg » 2013-Dec-Sat-21-Dec

thanks PXT..

the issue started yesterday and i tried just today, still same thing.. but its weekend, so i cannot complain.
i can use 123D design but using the ready-made gears requires payment of 9.99 USD.. while in Tinkercad , its all free.


oh well, ill wait till tomorrow.
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Re: Tinkercad -unable to download as STL, blank browser

Postby DonaldJ » 2013-Dec-Sun-13-Dec

I had the same issues and contacted support.

A few hours later they replied, stating that they were having issues with the download queue and were working on it.

It's okay now.
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