Newbie in need of help!!! Please :D

[HANENG18]

Hi people, a week ago I ordered my PB simple, in my order I had the PB simple kit, PB spool, PB spool coaster, and here is the problem. I ordered a simple fan upgrade, because the day before I ordered, the Actual PB simple page said orders before 20 June 2013 will include the fan and end stops upgrades(or something along those lines).

Now I have ordered, it says that it includes fan and end stop upgrades, will Printrbot notice I have ordered the fan and deduct it from the order?
The Simple fan upgrade now doesn't exist on PB website:
Error 404 - Page not found!
The page you trying to reach does not exist, or has been moved. Please use the menus or the search box to find what you are looking for.

I have tried to find a way to contact printrbot direct, and can't find a phone number, email or anything!

Any help will be greatly appreciated. Thanks for reading this

-Harry S

[REPRAP SQUAD]

Twitter is your friend. There are 3 or 4 printrbot twitter accounts and they will respond quickly. Or you can try and Private message David on the forums as he works for printrbot but I must say twitter is the quickest. Let me know if you have any issues contacting them and I'll get ahold of someone for you. They will not automatically deduct the order. They will ship as ordered. Having a spare isn't a bad idea. If I were you in would keep the order to have a spare.

[HANENG18]

Thanks REPRAP SQUAD, I never thought about using twitter.
Thank you for the quick response

[REPRAP SQUAD]

No problem buddy, I'm glad I could point you in the right direction.